Last updated: 19 October 2026.
1. What cookies are
Cookies are small files a website saves in your browser. Some are needed for the site to work. Others help us understand how the site is used or measure our advertising. Websites can also keep small items in your browser's local storage, which works in a similar way; this policy covers both.
2. Your choice
When you first visit, we ask which optional cookies you accept. Nothing optional loads until you choose. We remember your choice for 6 months, then ask again. You can change it at any time from Cookie settings at the bottom of every page.
3. The cookies we use
TypeWhat it doesNeeds your consent?
EssentialKeeps the site secure, remembers your cookie choice (cookie name dx_consent, kept for 6 months), keeps you signed in to the client portal, protects our forms and the website chat from spam with Cloudflare Turnstile, and, if you use the website chat, keeps a random chat ID and your current chat in your browser's local storage so the chat continues from page to pageNo
AnalyticsTells us which pages are visited and how people move around the site, through Google Tag Manager and Google Analytics, and Microsoft Clarity session analytics, which shows how visitors use our pages (for example clicks and scrolling)Yes
MarketingMeasures whether our ads on Google, Meta and other platforms lead to enquiries, and may be used to show you our ads on other sites. Also lets us keep the ad click ID from the link you arrived by with your enquiry (see section 4 of the privacy notice)Yes
Everything we keep in your browser:
NameWhat it is for, and for how longWhen it is set
dx_consent (cookie)Your cookie choice. 6 monthsAlways (essential)
sb-... (cookies)Keep you signed in to the client portal or our admin. Until you sign out or the session endsOnly if you sign in (essential)
drivix-chat:visitor and drivix-chat:conv:... (local storage)A random chat ID and your current chat, so the website chat continues from page to page. The chat ID stays until you clear your browser's storage; the current chat is used for 24 hoursOnly if you use the chat (essential)
drivix-chat:sound (local storage)Whether you turned the chat's sound off. Until you clear your browser's storageOnly if you change it (essential)
drivix-chat:nudge (session storage)Shows the chat's "here to help" bubble only once per visit. Until you close the tabEssential
drivix:enquiry (session storage)The details from an enquiry you sent, to fill in the booking form for you. Until you close the tabOnly after you send an enquiry (essential)
dx_ref (cookie), dx_ref_code and dx_ref_logged (session storage)The partner code from a partner's link, so the partner who referred you is credited for your enquiry, and the click is logged once. For this visit; the cookie lasts 90 days only if you accept marketing cookiesOnly if you arrive through a partner link
drivix_attr (session storage)Campaign tags (utm) from the link you arrived by, sent with an enquiry. Until you close the tabOnly after you accept analytics or marketing cookies
dx_pending_events and dx_sent_events (local storage)Enquiries and purchases waiting to be counted by Google Tag Manager, and the ones already counted, so none is counted twice. Waiting events are sent within 7 days or dropped; the list of counted ones keeps the last 50Only after you accept analytics or marketing cookies; deleted if you choose Essential only
drivix_click (session storage)The ad click ID (gclid or fbclid) from the link you arrived by, sent with an enquiry. Until you close the tabOnly after you accept marketing cookies; deleted if you withdraw that choice
Until you accept analytics or marketing cookies, campaign tags and the ad click ID are kept only in the open page's memory (gone when you reload or close it), and they are sent with an enquiry only as section 4 of the privacy notice describes.
Google Analytics and Google Ads cookies are set by Google. Their names and how long they last are listed by Google at policies.google.com/technologies/cookies.
Microsoft Clarity cookies are set by Microsoft Clarity for session analytics. Microsoft describes them at learn.microsoft.com/en-us/clarity/cookie-list.
Our website has no Meta pixel of its own. Meta's cookies (_fbp, _fbc) can only be set by a Meta tag inside Google Tag Manager, which loads only after you accept analytics or marketing cookies, and our server keeps them with an enquiry only if you accepted marketing cookies. Meta describes them at www.facebook.com/privacy/policies/cookies.
4. Google Tag Manager and Consent Mode
Google Tag Manager, and every tag inside it (including Google Analytics, Google Ads measurement and Microsoft Clarity), loads only after you accept analytics or marketing cookies. If you choose Essential only, Google tags do not load at all, so no analytics or marketing cookies are set and nothing is sent to Google or Microsoft from those tags.
If you accept analytics but not marketing cookies, we use Google Consent Mode to tell Google tags that advertising storage is denied, so they do not set advertising cookies.
5. Controlling cookies in your browser
You can also block or delete cookies in your browser settings. If you block essential cookies, parts of the site and the client portal will not work.
Questions about cookies: info@drivix.io. More about how we use personal information is in our privacy notice.
